Privacy Policy for the App “SSI CMMS” and "SSI CMMS Training"

1. General Information

Protecting your personal data is important to us. This app is designed to document and manage maintenance processes. In this privacy policy, we explain which personal data we collect, how we use it, and what rights you have.

2. Data Controller

SSI SCHÄFER AUTOMATION GMBH
Fischeraustraße 27, 8051 Graz, Austria
servicetools@ssi-schaefer.com

3. Data Collected

• User information: Email address, name, internal user ID
• Device information: Device type, operating system version, app version
• Usage data: App usage logs (e.g., timestamps, performed actions)
• Maintenance documentation: Comments, photos, spare parts, measures, work steps
• Communication data: In-app messages via push notifications

4. Purpose of Data Processing

The data collected is used for the following purposes:

• Documentation and management of maintenance tasks
• In-app communication
• Analytics to improve app functionality
• Error analysis and performance optimization
• User management (e.g., login, permissions)

5. Data Sharing

We do not share personal data with third parties unless:

• the user has given explicit consent
• it is required by law
• it is part of a data processing agreement with service providers (e.g., hosting)

Group-Wide Data Access: Personal data collected through this app may be accessed by entities within our corporate group. This includes all affiliated companies that support us in providing, maintaining, and improving the app. Access is granted only as necessary and in compliance with applicable data protection laws, based on data processing agreements or joint controller arrangements.

6. Third-Party Services

This app may use services from third-party providers:

• Firebase (Google LLC) – for push notifications, crash reports, and analytics
  Privacy Policy

7. Data Retention

Personal data is stored only as long as necessary for the stated purposes or as required by law.

8. User Rights

You have the right to:

• request information about your stored data
• request correction of inaccurate data
• request deletion of your data (unless legally required to retain it)
• request restriction of processing
• data portability
• withdraw consent at any time with future effect

To exercise your rights, please contact us via the contact details provided above.

9. Data Security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. Changes

This privacy policy may be updated to reflect changes in app functionality or legal requirements. The latest version is always available in the app store.